Category: IT Support issues
Mostly grumbles about poor support and questionable business practices
I was following this trend on Twitter – #FiveWordTechHorrors – and realised it seemed familiar. Then I remembered that one job. You know the one, a new client is having problems and pulls you in as a consultant to help them make the deadline. This is your first day… Perhaps...
Data backup Last year I had a hard drive fail on me. A Seagate. I know some people don’t like Seagate, but I’ve used them for nearly 30 years, or at least as far back as I can remember, and before this I’ve never seen one fail before. I remember...
Netgear WNDA3100 failfest After buying a WNHDE111 access point from Netgear and realising it was wholly incompatible with all the other Netgear wireless I own, I was told by the technicians* to buy the Netgear WNDA3100 usb adapter. What they failed to mention is that it has a long history...
Creative Labs GigaWorks S750 killed by an unreplaceable fuse! Letter to Creative after my very nice, very expensive speakers just gave up the ghost! : I turned the speakers off while cleaning behind the computer, now they won’t turn back on. I’ve checked the fuse, which is fine and the...
MS Entertainment Desktop 8000 connectivity It seems I am cursed, at present the mouse, as my Microsoft Entertainment Desktop 8000 isn’t working 🙁 The Microsoft wireless laser mouse 8000 is simply not connecting… It is seen under control panel/mouse but that’s as far as it goes, there is no response...
Netgear, I tell y’ Bless them, Netgear sent the replacement router. No base stand but that’s OK. Plugged it in, got to working… Slowly… For a few hours… … until it died. I have absolutely no idea what the problem is but: It’s not the DG834N range itself – when...
Netgear problems After a rather stressful week, well frustrating rather than stressing, I am finally getting somewhere… Netgear WND3300 I had already sorted a returns for this router but while I was on the phone to support anyway I went through them with this one. Ideally it does need the...
Netgear DG834N faults Once more to the breach, dear friends… I was just going to toss the old Netgear DG834N in the shed but it was more or less working so I have patched it up and tried that. There is only so much you can do when one connection...
Netgear WNDR3300 issues I wouldn’t touch Netgear’s WNDR3300 wireless router with a bargepole. First off, unlike the DG834N Rangemax, this one has no modem – you have to connect it to an existing ADSL/cable modem. Secondly, it’s not ‘dual band’ it’s ‘one band – or another’ Thirdly, while it promises:...