IT Support issues

Mostly grumbles about poor support and questionable business practices

Netgear WNDA3100 fails

Netgear WNDA3100 failfest After buying a WNHDE111 access point from Netgear and realising it was wholly incompatible with all the other Netgear wireless I own, I was told by the technicians* to buy the Netgear WNDA3100 usb adapter. What they failed to mention is that it has a long history of causing BSOD crashes with …

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Creative Labs GigaWorks S750 a £350 paperweight ?

Creative Labs GigaWorks S750 killed by an unreplaceable fuse! Letter to Creative after my very nice, very expensive speakers just gave up the ghost! : I turned the speakers off while cleaning behind the computer, now they won’t turn back on. I’ve checked the fuse, which is fine and the only sign of life is …

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Microsoft wireless laser mouse 8000 not connected

MS Entertainment Desktop 8000 connectivity It seems I am cursed, at present the mouse, as my Microsoft Entertainment Desktop 8000 isn’t working :( The Microsoft wireless laser mouse 8000 is simply not connecting… It is seen under control panel/mouse but that’s as far as it goes, there is no response to movement, wheel or buttons. …

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Netgear problems resolved – more or less!

Netgear problems After a rather stressful week, well frustrating rather than stressing, I am finally getting somewhere… Netgear WND3300 I had already sorted a returns for this router but while I was on the phone to support anyway I went through them with this one. Ideally it does need the matched USB card (pttt) but …

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