IT Support issues

Mostly grumbles about poor support and questionable business practices

Twitter : Five Word Tech Horrors

I was following this trend on Twitter – #FiveWordTechHorrors – and realised it seemed familiar. Then I remembered that one job. You know the one, a new client is having problems and pulls you in as a consultant to help them make the deadline. This is your first day… Perhaps you remember a similar conversation …

Twitter : Five Word Tech Horrors Read More »

Netgear WNDA3100 fails

Netgear WNDA3100 failfest After buying a WNHDE111 access point from Netgear and realising it was wholly incompatible with all the other Netgear wireless I own, I was told by the technicians* to buy the Netgear WNDA3100 usb adapter. What they failed to mention is that it has a long history of causing BSOD crashes with …

Netgear WNDA3100 fails Read More »

Creative Labs GigaWorks S750 a £350 paperweight ?

Creative Labs GigaWorks S750 killed by an unreplaceable fuse! Letter to Creative after my very nice, very expensive speakers just gave up the ghost! : I turned the speakers off while cleaning behind the computer, now they won’t turn back on. I’ve checked the fuse, which is fine and the only sign of life is …

Creative Labs GigaWorks S750 a £350 paperweight ? Read More »

Microsoft wireless laser mouse 8000 not connected

MS Entertainment Desktop 8000 connectivity It seems I am cursed, at present the mouse, as my Microsoft Entertainment Desktop 8000 isn’t working 🙁 The Microsoft wireless laser mouse 8000 is simply not connecting… It is seen under control panel/mouse but that’s as far as it goes, there is no response to movement, wheel or buttons. …

Microsoft wireless laser mouse 8000 not connected Read More »

NOT happy with Netgear

Netgear, I tell y’ Bless them, Netgear sent the replacement router. No base stand but that’s OK. Plugged it in, got to working… Slowly… For a few hours… … until it died. I have absolutely no idea what the problem is but: It’s not the DG834N range itself – when I originally bought one it …

NOT happy with Netgear Read More »

Netgear problems resolved – more or less!

Netgear problems After a rather stressful week, well frustrating rather than stressing, I am finally getting somewhere… Netgear WND3300 I had already sorted a returns for this router but while I was on the phone to support anyway I went through them with this one. Ideally it does need the matched USB card (pttt) but …

Netgear problems resolved – more or less! Read More »

Scroll to Top