As a long-time Internet user, the first question in my mind when considering moving house isn’t access to public transport, shops, crime rates, parks, it’s: “What’s the broadband access like there?” For our new address, BT quoted June the following year for fibre. By the time we moved this was put back to ‘July to […]
To Infinity and beyond. The joys of changing Internet providers Read More »
The irony of cold callers I’ve just spent 6 minutes on the phone arguing about irony! (They called me). The first couple of minutes to the initial telesales contact, the rest to her manager, who was quibbling pedantically and accusing me of being hostile. It goes like this: Them: “Can I speak to …” Me:
Irony is lost on cold callers Read More »
BT cntention rates Bee in my bonnet time. Snake oils and ludicrously priced ‘luxury’ items aside I generally believe in the adage you get what you pay for. So when I sign and pay for a business contract I not unreasonably expect the service to match the premium. BT, it seems, disagree! We moved last
Contention or contentious – paying BT more for less. Read More »