NHS Whiston Trust apology: ref 244/2006 (The 244th complaint ?) Dear Mr Ackerley I write in reply to your letter received on 12 September 2006 regarding your recent admission to ward K3. I am sorry to learn of your recent dissatisfaction with our service and in particular the overall care you received during your admission. …
Official apology from Whiston Hospital for lack of patient care Read More »
Follow up and comments for the letter to the Chief Executive of Whiston NHS Trust I sent my letter first class on 9th August, 2006: PALS responded straight away, saying as I’d moved to another hospital there was nothing they could do. St Helens and Knowsley Hospitals NHS Trust finally replied over a month later …
Copy of letter sent to PALS and to the chief executive of the trust 09/09/06 Dear Ms Marr, I write to complain, stating a failure to provide a duty of care, whilst under the care of Whiston Hospital. The details follow in chronological order. 22/08/06 I attended for my appointment with Dr Steiger, during which …
Official complaint to the Ann Marr, Chief Executive of Whiston Hospital Read More »